FAQ
General Questions
Teq Soup specializes in a wide range of electronic products, including smartphones, laptops, tablets, smart home devices, and various accessories from top brands.
Currently, Teq Soup operates exclusively online. This allows us to offer a broader selection of products and competitive prices.
Ordering and Payment
Browse our product selection, add items to your cart, and proceed to checkout. You’ll need to provide your shipping information and payment details to complete your order.
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay.
Orders can be modified or canceled within 1 hour of placement. After this period, orders are processed and cannot be changed. Please contact our customer service team for assistance.
Shipping
We offer Standard, Expedited, and Overnight shipping. Standard shipping is free for orders over $50. Expedited and Overnight shipping are available at additional costs. Please refer to our Shipping Policy for detailed rates.
Yes, we offer international shipping to select countries. Please check our international shipping page for details on rates and delivery times.
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or the carrier’s website.
Product Support and Warranty
Yes, all our products come with a manufacturer’s warranty. The duration and terms of the warranty vary by product and brand. Please check the product details for specific warranty information.
For technical support, please contact the manufacturer directly. You can also reach out to our customer service team for assistance.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.